Last updated – January 2026
Waf & Co is the operator of this website and the provider of the services offered herein. As such, Waf & Co is responsible for the collection, processing, and use of personal data and ensures that such processing complies with the EU Regulation 2016/679 on the protection of personal data (GDPR).
How we protect your personal data
We implement appropriate technical and organizational measures to guarantee the security of your personal data. We are able to protect session and personal data from unauthorized or illegitimate processing, as well as from accidental loss, modification, disclosure or unauthorized access. However, please note that the transmission of information over the internet may carry certain risks, and we cannot assume responsibility for the security of data transmitted through these channels.
Your data is stored in European data centers. Your personal data is retained for a period of three years after your last commercial interaction with us, such as placing an online order.
What personal data do we collect?
When you visit our site, certain technical information from your web browser is transmitted to us for technical reasons and stored in log files. This includes information such as the date and time of your visit, the URL accessed, the IP address of your device, the amount of data transferred, and your browser type and version. These logs help us improve the functionality and usability of our offerings, detect and address errors, and optimize server capacity to ensure the best possible user experience.
When you voluntarily create a customer account, you provide personal information, including your first name, last name, email address, and password. You may access and update these details at any time through your account settings. You also have the option to request full deletion of your customer account.
When you make a purchase, additional details are required to complete the transaction, such as billing address and phone number. Your payment data is handled securely and encrypted by our payment provider during the checkout process.
How we use your data
If you make a purchase on our site, we use the information you provide to process your order. We may share data with third parties (e.g., shipping carriers or postal services) when necessary to fulfill your request.
We may also use the information you directly or indirectly provide for marketing purposes, but only if you have given prior consent. You can opt out of receiving marketing communications at any time by following the unsubscribe instructions in our emails or contacting us directly.
Legal basis for processing your data
We rely on several legal bases under the GDPR to process personal data, including:
- Contract execution – processing necessary for order fulfillment and service delivery
- Legal obligations – retaining invoices and fulfilling regulatory requirements
- Legitimate interest – for internal satisfaction surveys, improving site performance, and internal analysis
- Consent – for specific purposes such as newsletters, promotional emails, cookies, contests, and social media posting
Who receives your data?
We may share your personal information with external service providers when necessary to fulfill contractual obligations, such as carriers for delivery and third-party processors for site operations. These parties are committed to protecting your data and are only authorized to use it under the same level of protection as Waf & Co.
Your rights regarding personal data
Under the EU GDPR, you have the following rights in relation to your personal data:
- The right to access your data
- The right to correct inaccuracies
- The right to request deletion (“right to be forgotten”)
- The right to object to certain processing
- The right to restrict processing
- The right to data portability
- The right to withdraw consent at any time
If you have created an account, you can modify your personal details directly in your customer area. You may also object to data processing for specific reasons. We may request proof of identity to process such a request.
Contact information
If you wish to exercise your data protection rights, have questions, or need more information, you can contact us at:
Waf & Co
60 Chaussée Albert Einstein
59200 Tourcoing – France
Email: contact@wafandco.com
If you are not satisfied with how your personal data is handled, you also have the right to lodge a complaint with a relevant data protection authority in your jurisdiction.